Tullis, Tom <br/><br/>
Measuring the user experience :  collecting, analyzing, and presenting usability metrics / 
Tom Tullis, Bill Albert. - 
 - 2nd ed. - 
 - Boston :  Morgan Kaufmann,  2013. 
 - 301 p. :  il. 
<br/><br/>Inclui bibliografia e índice. 
<br/><br/>Background -- Planning -- Performance metrics -- Issues based metrics -- Self-reported metrics -- Behavioral and physiological metrics -- Combined and comparative metrics -- Special topics -- Case studies -- Ten keys to success. 
<br/><br/><label>ISBN: </label>9780124157811 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Interface gráfica com o usuário (Sistemas de computação)<br/>Medição<br/>Avaliação tecnológica
<br/><br/><label>Dewey Class. No.: </label>004.019  / T918m