TY  - BOOK
AU  - Tullis,Tom
AU  - Albert,Bill
TI  - Measuring the user experience: collecting, analyzing, and presenting usability metrics 
SN  - 9780124157811
U1  - 004.019 
PY  - 2013///
CY  - Boston
PB  - Morgan Kaufmann
KW  - Interface gráfica com o usuário (Sistemas de computação)
KW  - Medição
KW  - Avaliação tecnológica
N1  - Inclui bibliografia e índice; Background -- Planning -- Performance metrics -- Issues based metrics -- Self-reported metrics -- Behavioral and physiological metrics -- Combined and comparative metrics -- Special topics -- Case studies -- Ten keys to success
ER  -